At Gateware, privacy and security are priorities and we are committed to the transparency of the treatment of personal data of our users / customers. For this reason, this present Privacy Policy establishes how the collection, use and transfer of information from customers or others who access or use our website is made.

By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection rules (LGPD, Federal Law 13.709 / 2018), consumer provisions of Federal Law 8078/1990 and the other applicable Brazilian legal system rules.

Accordingly, Gateware, hereinafter referred to simply as Gateware Business Center Tecnologia, registered with CNPJ / MF under nº 14.382.060 / 0001-20, in the role of Data Controller, is bound by the provisions of this Privacy Policy.

WHAT DATA WILL BE COLLECTED?

In order to better serve the user and understand their needs and interests, Gateware collects, exports and uses personal information with due consent and due notification, in addition to the due requirements of the data protection authorities, when applicable.

Gateware collects the data corresponding to the user’s name, photo, phone / mobile contact, e-mail, name of the company they work for, function or position held, subject of interest and address of the respective page on LinkedIn. If necessary, Gateware may request additional data collected, according to the need for each purpose, including sensitive data.

When the user visits the site, Gateware may record the user’s IP address or use cookies and other Internet technologies (hereinafter referred to as automatic tools and embedded links) to collect general information from visitors, as well as their interests. The technologies used and the information collected are described in detail below.

Gateware can also collect and process any information and data provided spontaneously by the user themselves, for example, when contacting the company by any means, whether via email, WhatsApp, social networks (Linkedin, Instagram, Facebook or Youtube), subscribe to events, subscribe to newsletters, fill out forms, fill in landing pages, fill in pop ups, participate in online surveys, participate in discussion groups or forums or make purchases.

WHAT ARE YOUR RIGHTS?

Gateware guarantees its users / customers their rights as holder provided for in article 18 of the General Data Protection Law. That way, you can, free of charge and at any time:

• Confirm the existence of data processing, in a simplified way or in a clear and complete format.
• Access your data, being able to request them in a legible copy in printed form or electronically, safely and suitably.
• Correct your data, when requesting the editing, correction or updating of these.
• Limit your data when unnecessary, excessive or treated in non-compliance with legislation through anonymization, blocking or elimination.
• Request the portability of your data, through a registration data report that Gateware treats about you.
• Delete your data treated with their consent, except as provided by law.
• Revoke your consent, disallowing the treatment of your data.
• Inform yourself about the possibility of not providing your consent and about the consequences of the negative.

HOW CAN YOU EXERCISE YOUR HOLDER RIGHTS?

To exercise your rights as a holder, you must contact Gateware through the following available means:

E-mail faleconosco@gateware.com.br , telephone +55 (41) 3180-0019, WhatsApp +55 (41) 9 9286-1859.

In order to guarantee your correct identification as the holder of the personal data object of the request, it is possible that we request documents or other evidence that can prove your identity. In this case, you will be informed in advance.

BASIC PRINCIPLES ON GLOBAL PRIVACY

Gateware’s privacy practices reflect current global principles and standards regarding the handling of personal information. Such principles include notification of data usage, preference for data usage, data access, data integrity, security, continuous transfer and compliance and supervision. Gateware complies with the privacy laws of the countries in which it does business.

CONSENT

By accessing this website, the user agrees to the terms of collection and use of the information described in this document. If Gateware modifies this Privacy Statement, it will post the changes on this website so that the user is always aware of what information is collected and how it is used.

Periodically, as required by applicable law, Gateware may also request the user’s express authorization to process certain data and information collected on this site or provided spontaneously by the user themselves.

COLLECTION AND PROCESSING OF PERSONAL DATA

In order to better serve the user and understand their needs and interests, Gateware collects, exports and uses personal information with due consent and due notification, in addition to the due requirements of the data protection authorities, when applicable.

When the user visits the website, Gateware may record the user’s IP address or use cookies and other Internet technologies (hereinafter referred to as automatic tools and embedded links) to gather general information from visitors, as well as their interests. The technologies used and the information collected are described in detail below.

Gateware can also collect and process any information and data provided spontaneously by the user themselves, for example, when contacting the company by any means, whether via email, WhatsApp, social networks (Linkedin, Instagram, Facebook or Youtube), subscribe to events, subscribe to newsletters, fill out forms, fill in landing pages, fill in pop ups, participate in online surveys, participate in discussion groups or forums or make purchases.

USE AND PURPOSE OF PERSONAL DATA COLLECTED

The information collected to understand the user’s needs and interests allows Gateware to provide a consistent and personalized experience. Gateware may use this information only as described in this Privacy Statement and / or as specified at the time the information was collected. Gateware will not subsequently modify the use of personal data without the user’s express consent, as required by applicable law. The user’s personal data is used by Gateware for, among others.

Keeping the user up to date on the latest services and products, software updates and upgrades, security patches, special offers and other information. This may occasionally include information from other technology companies or business partners about products and services that add value to Gateware services and products.

Customize information about Gateware products and services to meet the specific interests of each user. For example, during the visit to the site, such customization allows Gateware to provide information about products and services of specific interest to the user.

Offer to participate in sweepstakes, contests or other promotional activities at gateware.com.br or partner sites. Personal data can be collected to supervise these programs.

Apply questionnaires and conduct research to offer better quality products and services to customers and users of Gateware. Completion of questionnaires by the user is voluntary.

Assist in the selection of candidates, in the recruitment consultations of professionals and fulfill contractual obligations, as well as use actions that accompany and monitor the development of employees and candidates.

USE AND PURPOSE OF PERSONAL DATA COLLECTED IN LIVID SOLUTION: LIFE PROOF AND DIGITAL RECRUITING

We use the data during the Proof of Life and Re-registration for the retiree / pensioner, and it may be requested (through a function in the application) to delete this data at the end of its use. The data transfer protocols are secure (HTTPS and SSL); the data are stored in an encrypted form in the database and it is not possible to extract data without the encryption key that is in the application (key not accessible).

The term of use is defined by the institution / foundation and, after completion and validation by the institution / foundation, this term of use is sent to Bexpo (owned by the Gateware Group) that generates the application with the visual identity of the institution / foundation and with the term of use defined by it.

IP ADDRESSES

Gateware uses IP addresses to help diagnose problems, administer the site and collect demographic information. Gateware may also use IP addresses or other information, such as the user information gateware.com.br, suitesdigitais.gateware.com.br and gateware.gupy.io shared by them on this site or any previous time, or a code campaign, aiming to identify the pages of the website visited and the topics of interest for Gateware to offer the user information about relevant products and services. In general, Gateware collects this data exclusively anonymously and does not link it to any specific user, unless expressly authorized by them. (When the user visits the site, Gateware recognizes only the user’s domain name.)

Gateware collects information related to the user’s visit to the Gateware website, as well as their official Facebook, Instagram, LinkedIn and Youtube profiles, in addition to visits to their competitors’ electronic addresses.

AUTOMATIC TOOLS

In addition to the information provided by the user, Gateware may also collect information during the visit to the Gateware website, using automatic tools, including web beacons, cookies, embedded links and other commonly used data collection tools. These tools collect certain standard information sent by the user’s browser to the Gateware website, such as browser type and language, number of accesses, access periods and website address that led the user to the Gateware page. With these tools, Gateware can also confirm receipt of emails sent with the recipient’s consent and track other information, for example, pages visited on the Gateware website and whether or not the recipient registers for events offered by Gateware, in addition to other data collected,

INCORPORATED LINKS

E-mails sent by Gateware generally contain links intended to direct the user to a relevant area on the Web and then redirect through Gateware’s servers. The redirect system allows Gateware to modify the destination URL of these links, if necessary, and to determine the effectiveness of the marketing initiatives.

In e-mails, these links also allow Gateware to determine whether the user clicked on the link contained in the e-mail, and the information on that interaction can be linked to the user’s personal identification. If the user does not want Gateware to collect the information from the links they clicked on, just do not click on the link contained in the email sent by Gateware.

COOKIES

Gateware uses cookies to provide personalized content, so that the user does not have to repeatedly enter the password and for Gateware to personalize the information provided to the user according to how the user themselves and other users use the website.

Cookies are also used to optimize website performance and make our websites easier to work with, making it more enjoyable for visitors and ensuring that you have a more personalized browsing experience. These cookies can, for example, remind you of your choice of language and customer segment.

The Gateware Group websites (gateware.com.br and bexpo.com.br) use cookies, which, based on the pages you visit, keep a record of the products or services you may be interested in. Through these cookies and with the tools of the Google advertising network (Google Analytics), we can show you the ads on other sites that are part of the Google advertising network with products and services that you may be interested in. This technique is called “remarketing”.

EMAIL ADDRESSES

If the user chooses to provide the e-mail address to Gateware, the communication will be made by e-mail. Gateware does not disclose the user’s email address to companies outside the Gateware group. The user can, at any time, choose not to receive further e-mails from Gateware.

Depending on the configuration of the user’s email server, user information may be automatically transmitted when the user sends an email to Gateware.

SHARING OF PERSONAL DATA

As a global company, the Gateware Group websites are accessed worldwide. Any information and data provided spontaneously by the user in any country can be sent electronically to the Gateware server in another country, which may not be the same as that of the user. Gateware safeguards the privacy interests of the user worldwide, ensuring that the Gateware website complies with the data protection principles described in this statement.

Gateware may also share this information with business partners, service providers, other authorized agents or contractors, to provide the requested service or transaction.

Gateware only makes available to such third parties the minimum amount of personal data necessary to provide services on behalf of Gateware, and third parties are authorized to use the user’s personal data only for the sole purpose of completing the service.

Gateware does not sell or rent the user’s personal data to third parties for marketing purposes, unless the user has authorized it.

There will be circumstances in which, whether for strategic or other business reasons, Gateware decides to sell, purchase, incorporate or otherwise reorganize business in some countries. This type of transaction may involve, under applicable laws, the disclosure of personal information to potential or actual purchasers, or the receipt of such information provided by the sellers. It is part of Gateware’s practice to seek the appropriate protection of information in these types of transactions.

Gateware may collect and possibly share personal data and any other information available to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving possible threats to anyone’s physical security, violations of terms of use Gateware or some other legal requirement.

During the visit to the Gateware Group websites, the user may be directed to content or functionality hosted by another supplier, not on the gateware.com.br or bexpo.com.br website. This is often done to host special events, such as contests or seminars. When information is collected on behalf of Gateware alone, the privacy statement of the appropriate Gateware entity will be mentioned on the website and will govern how the information is used. In the case of other sites, non-Grupo Gateware, the privacy policy of the site owner will be mentioned. It is part of Gateware’s practice to require such suppliers and business partners to manipulate information in accordance with Gateware’s privacy statement.

SECURITY OF PERSONAL DATA

Gateware is committed to protecting the user’s personal data shared with it. Gateware uses a combination of industry-standard technologies, procedures and organizational security measures to protect a user’s personal data from unauthorized access, use or disclosure. Gateware supports security, using secure server technology, to ensure the security of user data. State-of-the-art security arrangements and facilities exist on the Gateware Group websites to prevent abuse.

Gateware requires its employees to respect the user’s confidentiality and privacy rights.

LINKS TO OTHER SITES

This site may contain links to other sites. Gateware is not responsible for the privacy practices or the content of other company websites that do not belong to Gateware.

OPTION FOR NOT RECEIVING ANNOUNCEMENTS

Gateware communicates with users subscribing to Gateware services regularly by email, WhatsApp, messages, video calls and can also communicate by phone to answer customer complaints or investigate suspicious transactions. Gateware may use the user’s email address to confirm the user’s account opening, send information about changes to Gateware’s products and services and send notices and other specifications required by law. In general, the user cannot opt out of receiving these communications, but they are basically informative in nature.

Gateware offers the user the possibility to opt out of receiving, if they do not want, other types of communications from Gateware, such as emails or updates about new services and products offered on this website, or if they do not want Gateware to share their personal information with third parties. The option of not receiving this type of communication can be exercised by canceling the contact subscription by email: faleconosco@gateware.com.br or by clicking on the unsubscribe function provided by the RD Station tool.

DATA RETENTION

Gateware does not retain the user’s personal data for longer than is necessary to fulfill the purposes for which they were collected or in accordance with the requirements of applicable laws and regulations.

Gateware needs the help of the user to keep the personal data shared by them, updated and accurate. In the case of a registered user, they can update it themselves by sending an email to faleconosco@gateware.com.br.

If the user has any other questions about this privacy statement or if they want to better examine the information held by the Gateware Group about them, they should contact: faleconosco@gateware.com.br.